Go to Gear icon > View All Outlook Settings > Mail > Junk Email. However, you can remove the sender from the block list. If you have blocked any sender, then you won’t receive email from them. On the right side, if you find that email forwarding is enabled, then click on stop forwarding. To check whether the email forwarding is enabled or not, click the Gear icon > View All Outlook Settings > Mail > Forwarding. One of the most common reasons as to why your Hotmail account might not be receiving mails can be because of email forwarding being enabled. It is possible that you start receiving emails. Once done, click on Save, and then get back to your inbox.
For that, select the rule, and then click on edit to edit it, or delete to delete it. If you find any rule which prevents you from seeing the email, you can edit or delete the rule. Switch to Mail and then select the Rules option. To check and edit the rules, click on the Gear icon and click View all outlook settings. There can be rules configured that do not allow you from seeing emails. Your email will be moved from another tab to the focused inbox. Check the other tab, and if you find the email there, then right-click on the email and click on move to Focused inbox. If you have set up another tab, then probably your email can be in that other tab. You can set up a Focused and Other tab using which you will only be able to focus on emails important to you. Hotmail allows you to set up a Focused Inbox, with which your inbox will be separated into two tabs. Apart from that, we suggest you to delete all unnecessary emails available on your Inbox Check The Other Tab To clean up Inbox, head over to the Junk email folder, right-click, and select Empty Folder. If storage is full, then following steps, else switch to next solution On the right pane, you will find full detail about your storage. Next, switch to General tab and then select Storage. Here’s how you can check your Storage:Ĭlick on the Gear icon and then click View all Outlook settings. In case, your Inbox quota is full, it is possible for you to send emails but won’t receive them.
After doing this, the email will move to your inbox. If you find any email that you are missing in your inbox, right-click on it, and mark it as not junk. If you find any issues from the Hotmail end, you can prefer to contact the support team. Click here to check whether there is any issue from the Hotmail end. The very first fix that you can try is checking the service of your Hotmail account. Note – We have checked various forums and online sources and the good thing is that one out of the solution fixed the issue for the users. In case, you’re not receiving emails to your Hotmail account, then you can try possible solutions discussed below in this blog post to fix the issue: (100% Working) Upgrade from Hotmail to Outlook Fix – Hotmail Not Receiving Emails
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